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Arresting Communication: Essential Interaction Skills for Law Enforcement
Join Travis Yates, Executive Director of Ten-Four Ministries, as he brings you the latest trends in topics facing law enforcement today. This episode will feature Lt. Jim Glennon, the author of a new book, Arresting Communication.
Jim began his career in with the Lombard, Ill. Police Department. Retiring as a Commander, Jim held positions as a patrol officer, detective, sergeant, and Commander of the Investigations Unit. Jim attended the School of Police Staff and Command at Northwestern University where he was elected class president, received the prestigious Kreml Leadership Award, and began teaching for Northwestern within months of completing the hour course.
Importance of Police Research
Teaching various courses for both law enforcement and private industry, Lt. Jim is a columnist for both PoliceLink. Essential Function - Use Deadly Weapons Clean and inspect weapons Discharge a firearm at night Discharge a firearm at a person Draw weapon to protect self or third party Participate in firearms training Secure firearm when off duty e. Essential Function - Provide Emergency Assistance Determine existence of hazardous materials at scene of wreck, e. Evacuate persons from dangerous areas e.
Adams County Fraternal Order of Police Lodge 1
Heimlich method Talk with person attempting suicide to get them to stop or delay attempt Use protective gear to prevent contact with infectious diseases Take mentally deranged person into custody for their own protection Mediate family disputes Fire a weapon in dark environment with flashlight in one hand Pull person out of a vehicle to perform a rescue Place children in protective custody e. Essential Function - Conduct Interviews and Interrogations Interrogate adult suspects Interview complainants, witnesses, etc. Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Knowledge of transmission, broadcasting, switching, controlling, and operation of telecommunications systems.
Knowledge and experience in the utilization of technical equipment, including computers, cameras, and RADAR units. Skills: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Talking to others to convey information effectively.
Bringing others together and trying to reconcile differences. Persuading others to change their minds or behavior. Understanding written sentences and paragraphs in work related documents. Actively looking for ways to help people. Identify community needs, concerns, and inform supervisor of issues and possible forms of resolution.
Abilities: Ability to identify and analyze problems, evaluate alternative solutions and utilize sound judgment. Ability to remain calm and decisive under extreme stress.
Ability to read, interprets, learn and apply laws, regulations and departmental policies and procedures. Ability to demonstrate caring, compassion, diplomacy, and empathy.
Good Communication Skills
Employs communication techniques including listening to the citizen. Ability to communicate information and ideas in speaking so others will understand, and the ability to render credible testimony in a court of law. Ability to apply general rules to specific problems to produce answers that make sense.
Ability to combine pieces of information to form general rules or conclusions.